• Advice to financial institutions regarding compliance with regulations relating to the transparency of transactions and customer protection, and compliance with specific regulations such as consumer credit, real estate credit, payment services, responsible lending, and creditworthiness assessment, etc.
• Advice on the defense of any proceedings that may be opened by the Bank of Spain.
• Advice on insurance mediation and contracting, primarily from the perspective of mediators and assistants.
• Advice on compliance with information reporting obligations and other types of obligations required by specific applicable regulations, such as policies, procedures, and protocols.
• New regulations to consider: Guide on the organizational and operational criteria for customer service departments of entities supervised by the Bank of Spain, 2021 Circular 3 of 2022 of March 30, of the Bank of Spain, EBA Guidelines on the granting and monitoring of loans (EBA/ 2020 06, etc.)
